EasyStore is an all-in-one e-commerce platform that allows businesses of all sizes to create and manage their own online stores. Whether you’re just starting out or looking to expand your online presence, EasyStore offers a comprehensive set of features for online store management that can help you sell more products and reach more customers. With EasyStore, you can easily create a professional-looking online store with customizable templates and themes, manage your inventory and orders, integrate with popular payment and shipping providers, and utilize built-in marketing tools for customer acquisition and retention.
Choosing the right e-commerce platform for your business is crucial, as it can have a significant impact on your online sales and customer experience. With EasyStore, you can focus on growing your business without worrying about the technical details of managing an online store. EasyStore is suitable for businesses of all types, from small startups to large enterprises, and offers flexible pricing plans to match your business needs and budget. In this review, we’ll take a closer look at EasyStore’s features, pricing, support, and pros and cons, to help you determine if it’s the right e-commerce platform for your business.
Ease of Use
One of the key strengths of EasyStore is its ease of use. The platform is designed to be user-friendly and intuitive, making it easy for businesses to create and manage their own online stores without any technical knowledge or experience.
The platform features a simple and intuitive interface that allows users to easily navigate through the different sections of their online store. The dashboard provides a quick overview of the store’s performance, including sales, orders, and customer data, as well as links to key features such as product and order management.
EasyStore also offers a wide range of customizable templates and themes that allow users to create a professional-looking online store that matches their brand and style. The templates are easy to customize with drag-and-drop functionality, and users can add their own images, logos, and text to create a unique look and feel for their online store.
Managing products and inventory is also straightforward with EasyStore. Users can easily add, edit, and remove products, set up categories and tags, and manage inventory levels. The platform also allows for bulk upload and editing of products, making it easy for businesses with large inventories to manage their online store.
The checkout process is also designed to be simple and intuitive for customers, with a streamlined process that reduces cart abandonment and increases conversion rates. Overall, EasyStore’s ease of use is a major advantage for businesses that are new to e-commerce or do not have technical expertise, allowing them to focus on growing their business rather than struggling with technical details.
Features
EasyStore offers a comprehensive set of features for online store management, making it a versatile and powerful e-commerce platform. Here are some of the key features that make EasyStore stand out:
- Product Management: EasyStore provides a wide range of product management tools that allow users to create and manage product listings easily. Users can add product descriptions, images, and videos, as well as set up product variants (such as different colors or sizes) and organize products into categories and tags.
- Order Management: EasyStore makes it easy for businesses to manage their orders, track order statuses, and process refunds. Users can view orders, manage customer information, and fulfill orders, all from the platform’s dashboard.
- Payment and Shipping Integration: EasyStore integrates with popular payment and shipping providers, such as PayPal, Stripe, and FedEx, to make the checkout process seamless for customers. This means that businesses can accept payments and ship products without having to manually process transactions.
- Marketing Tools: EasyStore offers built-in marketing tools, such as discounts and email marketing, to help businesses acquire and retain customers. Users can create discount codes, set up email campaigns, and track the success of their marketing efforts using the platform’s analytics and reporting tools.
- Analytics and Reporting: EasyStore provides detailed analytics and reporting tools that allow users to track their store’s performance, including sales, customer behavior, and traffic sources. Users can use this data to make informed decisions about their marketing and sales strategies, as well as identify areas for improvement.
Overall, EasyStore’s comprehensive set of features makes it a powerful and flexible e-commerce platform for businesses of all sizes. With a wide range of tools for product and order management, payment and shipping integration, marketing, and analytics, EasyStore provides everything businesses need to manage and grow their online store.
Support
EasyStore provides a range of support options to help businesses manage their online store and troubleshoot any issues they may encounter. Here are some of the key support features offered by EasyStore:
- Knowledge Base: EasyStore’s knowledge base provides answers to frequently asked questions, as well as detailed tutorials and guides on how to use the platform’s features.
- Email Support: Users can contact EasyStore’s support team via email for assistance with any issues or questions they may have. The support team typically responds within 24 hours.
- Live Chat Support: EasyStore also provides live chat support during business hours, allowing users to quickly get answers to their questions or issues.
- Phone Support: For more urgent issues, EasyStore provides phone support during business hours.
- Community Support: EasyStore has a community forum where users can connect with other users, ask questions, and share tips and best practices.
In addition to these support features, EasyStore also provides onboarding assistance for new users, to help them get started with the platform and set up their online store. EasyStore’s support team is knowledgeable and responsive, and is dedicated to helping businesses succeed with their online store.
Pros and Cons
EasyStore offers several advantages as an e-commerce platform, as well as some potential disadvantages. Here are some of the main pros and cons of using EasyStore:
Pros:
- Ease of Use: EasyStore is designed to be user-friendly and intuitive, making it easy for businesses to create and manage their own online store without any technical knowledge or experience.
- Customizability: EasyStore offers a wide range of customizable templates and themes that allow users to create a professional-looking online store that matches their brand and style.
- Comprehensive Features: EasyStore offers a comprehensive set of features for online store management, including product and order management, payment and shipping integration, marketing tools, and analytics and reporting.
- Customer Support: EasyStore provides a range of support options to help businesses manage their online store and troubleshoot any issues they may encounter, including email, live chat, phone, and community support.
- Affordable Pricing: EasyStore offers a range of pricing plans that are affordable for businesses of all sizes, with no transaction fees or hidden costs.
Cons:
- Limited Design Flexibility: While EasyStore offers a wide range of customizable templates and themes, some users may find the design options limited compared to other e-commerce platforms.
- Limited Integration Options: EasyStore does not offer as many third-party integrations as some other e-commerce platforms, which may be a disadvantage for businesses with more complex needs.
- Limited Marketing Features: While EasyStore does offer built-in marketing tools, some users may find the options limited compared to other e-commerce platforms.
Overall, EasyStore is a solid choice for businesses looking for an easy-to-use, affordable e-commerce platform with comprehensive features and good customer support. While there are some potential drawbacks, EasyStore’s strengths make it a strong contender for businesses of all sizes.
EasyStore pricing
EasyStore offers six different pricing plans spread across two categories: Ecommerce plans and Retail plans. Each category has three plans, with each plan offering unique features and pricing.
Ecommerce Plans
EasyStore’s ecommerce plans are designed for businesses that want to start selling online. Here are the three ecommerce plans that EasyStore offers:
1. Lite
The Lite plan is the most affordable option for ecommerce stores and is priced at RM59 per month. It includes the following features:
- No transaction fee
- Up to 2 sales channels
- Ecommerce online store
- Support payment gateways
- Social commerce channels
- Chat commerce channels
- Customer database
- 2 user accounts
- 5 app integrations
2. Standard
The Standard plan is priced at RM199 per month and is perfect for businesses that need more advanced features. It includes everything in the Lite plan, plus the following:
- Up to 5 sales channels
- Marketplaces channels
- Live commerce channels
- Reward credit & vouchers
- Marketing blog
- Product templates & scheduling
- 5 user accounts
- 10 app integrations
3. Business
The Business plan is the most comprehensive ecommerce plan and is priced at RM399 per month. It includes everything in the Standard plan, plus the following:
- Up to 10 sales channels
- Referral program
- Loyalty program & points
- Messages inbox & broadcast
- Wholesale portal
- Product shipping profiles
- 10 user accounts
- 25 app integrations
Retail Plans
EasyStore’s Retail plans are designed for businesses that want to unify their retail and ecommerce operations. Here are the three Retail plans that EasyStore offers:
1. Essential
The Essential plan is priced at RM499 per month and is perfect for small to medium-sized retail businesses. It includes the following features:
- No transaction fee
- Up to 5 sales channels
- Up to 2 inventory locations
- Point-of-Sale app
- Membership app
- Ecommerce online store
- Support payment gateways
- Social commerce channels
- Chat commerce channels
- 5 user accounts
- 10 app integrations
- Add-on device (SUNMI mPOS terminal × 1, RM 400 worth RM 1,300)
- 58mm receipt printer
- 5.99″ multi-touch screen
- Bluetooth, WiFi, vSIM
2. Growth
The Growth plan is priced at RM699 per month and is perfect for larger retail businesses that want to future-proof their operations. It includes everything in the Essential plan, plus the following:
- Up to 10 sales channels
- Up to 5 inventory locations
- Point-of-Sale app
- Membership app
- Marketplaces channels
- Live commerce channels
- Loyalty program & points
- Messages inbox & broadcast
- 10 user accounts
- 25 app integrations
- Add-on device (SUNMI mPOS terminal × 1, RM 400 worth RM 1,300)
- 58mm receipt printer
- 5.99″ multi-touch screen
- Bluetooth, WiFi, vSIM
3. Success
The Success plan is the most comprehensive Retail plan and is priced at RM1,199 per month. It includes everything in the Growth plan, plus the following:
- No transaction fee
- Unlimited sales channels
- Up to 10 inventory locations
- Point-of-Sale app
- Membership app
- Membership auto-tiering
- Third-party POS integration
- Referral program
- Wholesale portal
- 25 user accounts
- Unlimited app integrations
- Add-on device (SUNMI mPOS terminal × 1, RM 400 worth RM 1,300)
Conclusion
Overall, EasyStore is a user-friendly and affordable e-commerce platform that offers a comprehensive set of features for online store management. Its customizable templates and themes allow businesses to create a professional-looking online store that matches their brand and style, while its built-in marketing tools, payment and shipping integration, and analytics and reporting features make it easy for businesses to manage their online store.
One of the key strengths of EasyStore is its ease of use, which makes it a great choice for businesses without technical knowledge or experience. Additionally, EasyStore’s support options are comprehensive and provide users with a variety of ways to get help when they need it.
While EasyStore may have some limitations in terms of design flexibility, integration options, and marketing features, it remains a solid choice for businesses of all sizes. Its affordable pricing plans, with no transaction fees or hidden costs, make it an attractive option for businesses looking to get started with an online store without breaking the bank.
Overall, EasyStore is a great choice for businesses looking for an easy-to-use, affordable e-commerce platform with good customer support and comprehensive features.
